Shipping policy
Shipping Policy
Effective Date: October 2025
At LOMA, we aim to get your premium loungewear to you as quickly and safely as possible.
Order Processing
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Orders are typically processed within 1–3 business days.
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You’ll receive a confirmation email once your order is processed and shipped.
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Orders placed on weekends or holidays will be processed the next business day.
Shipping Rates & Times
We offer the following shipping options:
| Option | Estimated Delivery | Notes |
|---|---|---|
| Standard Shipping | 5–7 business days | Flat rate [insert rate] |
| Expedited Shipping | 2–3 business days | Additional fee applies |
| International Shipping | Varies by destination | Customs and import duties may apply |
Please note that delivery times are estimates and may vary depending on location or unforeseen delays.
Order Tracking
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Once your order ships, you’ll receive a tracking number via email.
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You can track your package directly through the carrier’s website.
Lost or Damaged Packages
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If your order is lost or arrives damaged, please contact us immediately at hello@lomaclothing.com.
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We will work with you to replace or refund your order as quickly as possible.
International Orders
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Customers are responsible for any customs fees, duties, or taxes.
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Delivery times vary depending on the destination country and local customs processing.
Questions?
We’re here to help.
Contact our team anytime at hello@lomaclothing.com for shipping inquiries.