FAQ's

Everything you need to know.

We're committed to creating premium everyday essentials that feel exceptional from the very first wear. If you don't find the answer you're looking for, our team is always here to help.


Products

How does the Core Tee fit?

The Core Tee features a modern tailored fit designed to balance comfort and structure. It's not oversized and not slim—just an elevated everyday fit. We recommend ordering your usual size. If you prefer a more relaxed look, consider sizing up.


What is the Core Tee made from?

Our signature fabric blend is crafted from:

  • 47.5% Organic Cotton
  • 47.5% Lyocell
  • 5% Spandex

This combination delivers exceptional softness, breathable comfort, and lasting durability while maintaining a clean, tailored silhouette.


Will the shirt shrink?

Every Core Tee is pre-shrunk during production to help maintain its fit. Minor natural shrinkage may occur over time, but following our care instructions will help preserve the garment's shape.


How should I care for my Core Tee?

Machine wash cold with like colors and tumble dry low or lay flat to dry. Avoid bleach and excessive heat to help preserve the fabric's softness and fit.


Is the fabric soft?

Yes. Creating an exceptionally soft everyday essential was one of our biggest priorities. Our signature blend of Organic Cotton and Lyocell is designed to deliver a buttery-soft hand feel that remains comfortable wear after wear.


Orders & Shipping

Where do you ship?

We currently ship throughout the United States, with plans to expand internationally in the future.


When will my order ship?

Orders are typically processed within 2-4 business days. Once shipped, you'll receive a confirmation email with tracking information.


How long does shipping take?

Standard shipping typically arrives within 3–7 business days, depending on your location.


Can I change or cancel my order?

If your order hasn't entered fulfillment, we'll do our best to accommodate changes or cancellations. Please contact us as soon as possible after placing your order.


Returns & Exchanges

What is your return policy?

We accept returns of unworn, unwashed items with original tags attached within 30 days of delivery.


How do I start a return or exchange?

Visit our Returns Portal or contact our support team. We'll guide you through the process and make it as easy as possible.


Are return shipping costs covered?

If the return is due to a product defect or an error on our part, we'll cover return shipping. For standard returns, return shipping costs may apply unless otherwise stated.


About LOMA

What makes LOMA different?

LOMA was built around a simple belief: quality should be felt, not just told.

We focus on premium materials, timeless design, and thoughtful craftsmanship to create everyday essentials you'll reach for again and again.


Why do you use Organic Cotton and Lyocell?

We carefully selected these natural fibers for their balance of softness, breathability, durability, and comfort. They're at the heart of the signature feel that defines every LOMA garment.


Where are your products made?

Our garments are produced by carefully selected manufacturing partners who share our commitment to quality craftsmanship and responsible production practices.


Do you prioritize sustainability?

Yes. We believe creating fewer, better products is one of the most meaningful ways to reduce waste. By focusing on premium materials, timeless design, and long-lasting construction, we aim to create essentials that stay in your wardrobe for years, not just seasons.


 

Still have a question?

We're here to help.

If you couldn't find the answer you were looking for, we'd love to hear from you.

Contact us