Loma Apparel does not allow shipping to PO Boxes. Customers listing PO Boxes as their shipping address will be contacted by a Loma Apparel representative to change this to an acceptable address.
Domestic orders are shipped via UPS ground
International orders are shipped via UPS Worldwide Expedited
Returns on items purchased directly from Loma Apparel's online shop are eligible for returns within 30 days from the date of shipment. Proof of purchase and original packaging are required for eligibility. Returned items must be in new condition with no signs of use. Please include a copy of your invoice or order confirmation with "Return" or "Exchange" written on it. For inquiries regarding an exchange, please contact email@example.com (Note: Exchanges are accepted for equal or lesser value of original purchase). No authorization needed for returns as long as it is within 30 days of shipment. Once received, your new exchange will ship within 2-3 weeks OR you will be issued a refund including a confirmation email of the cancellation of your order.
Please send items to:
Attn: Returns/ Exchanges (please specify)
4741 Santa Cruz Ave.
San Diego, CA 92107
It is encouraged that you send your product by a traceable method. Loma Apparel is not responsible for lost or misdirected packages. Products will be returned via USPS Economy service.
Loma Apparel is not responsible for any actions taken by the customs or the chosen package delivery service. Loma Apparel has NO control over this. The customer is responsible for any customs charges that may be applied to the shipment. Customs determines these charges and Loma Apparel has no way of knowing what these charges may be.
We collect information from you when you register on our site, place an order, subscribe to our newsletter, or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number or credit card information.
Any of the information we collect from you may be used in one of the following ways:
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason other than for the express purpose of delivering the purchased product or service requested.
The e-mail address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional Loma Apparel Eyewear news, updates, promotions, related product information, etc. If at any time you would like to unsubscribe from receiving future e-mails, we include detailed unsubscribe instructions at the bottom of each e-mail.
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. However, this does not include trusted third parties who assist us in operating our website, conducting our business, or providing service to our customers, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect the rights, property, or safety of ourselves or others. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, we may include links to third-party sites on our website. These sites have separate and independent privacy policies and we therefore hold no responsibility or liability for the content and activity of these linked sites.